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(some methods are not available, varies by event)

Ship - Standard Mail  (US Postal Service) - Delivery estimate 3-10 business days.

Will Call (pick-up tickets) - Present Order Confirmation Email for ticket pick-up (show from mobile device or print).  You may pick up your tickets anytime during regular Box Office hours OR at the event, 45 minutes prior to showtime.  Early arrival is suggested to avoid late entry.

All sales are final.  No refunds or exchanges.

If you wish to have someone else pick up your order for you:  Forward the entire order confirmation email to the individual.  They will need to show the ORDER CONFIRMATION email to pick up tickets.

Lost or damaged tickets may be reprinted with proper verification, in person at the Box Office Windows (must bring ORDER CONFIRMATION EMAIL).

For frequently asked ticketing & facility questions, visit

ALL EVENTS, DETAILS, PRICING & TICKETS are set by independent Presenters / Renters / Artist(s) / Tour(s).  Rates, prices, availability, details, times, dates, duration, content, artist(s), photo or event policies vary & may be subject to changes in terms &/or availability.  Some events may contain material found offensive or disagreeable, purchase at your own risk, no refunds. Specials, availability changes, discounts or offers cannot be applied to previous orders. Late/delayed start time or entry may occur and are not grounds for reimbursement.   Online ordering is self serve, tickets & info are chosen and confirmed by you, the purchaser.  Please doublecheck seating, delivery method and contact info.  Make sure to save your order confirmation.  Patrons and attendees may be denied entry or removed, in cases such as, but not limited to: fraudulent activity or info, unauthorized tickets, incomplete or returned orders or payments, chargebacks (previous & current), suspicious activity, unruly behavior, intoxication, weapons, drugs, outside food/beverage and failure to adhere to policies set by event, artist(s), presenter(s), venue or staff.  Tickets provided from any other source, 3rd party, outlet, reseller, media, artists, presenters, etc. may not be available with venue.

The Marina Civic Center (MCC) is a rental facility under the ownership of the City of Panama City.  MCC is managed by staff of Bay Arts Alliance - we are a nonprofit 501(c)(3) charitable arts organization.  Learn more about Arts in Education & our mission at

Marina Civic Center, 8 Harrison Ave, Panama City, FL 32401 (850) 763-4696